Privacy Policy

This privacy policy explains how Azzurra Sportiva collects, uses, and protects personal information when you use our online platform and services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

We are Azzurra Sportiva, a company based in Italy, providing water polo equipment and management services. Our registered address is 48 Via Giacomo Doria, Piano 2, Genoa, Liguria, 16122, Italy.

Information We Collect

We may collect personal information when you interact with our site or services. This includes information you provide directly to us, such as when you place an order, create an account, contact customer service, or subscribe to our communications. The types of information we collect may include:

• Contact details (such as your name, billing and shipping address, email address, and phone number)
• Payment information (processed securely via third-party payment gateways; we do not store full payment card details on our servers)
• Account login credentials (username and password)
• Order history and details of products/services purchased
• Communications and correspondence with us

We may also collect information automatically as you use our site, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, links clicked, time spent on pages)
• Location information (derived from your IP address)

How We Use Your Information

We use the personal information we collect for various purposes, including:

• To provide and manage our services: Processing and fulfilling your orders, managing your account, providing customer support, and delivering products and services you request.
• To improve and optimise our site and services: Understanding how our site is used, troubleshooting technical issues, and developing new features or products.
• To communicate with you: Responding to your inquiries, sending order updates, and providing information about our services.
• For marketing purposes: Sending you promotional materials or information about products and services that may interest you, where you have given consent or where permitted by law (you can opt-out at any time).
• To ensure security and prevent fraud: Protecting our site, services, and customers from fraudulent or illegal activities.
• To comply with legal obligations: Meeting legal, regulatory, and compliance requirements.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Performance of a contract: Processing necessary for the performance of a contract with you (e.g., processing your order, providing customer support related to an order).
• Legitimate interests: Processing necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests (e.g., improving our services, preventing fraud, direct marketing where permitted).
• Consent: Where you have given explicit consent for a specific processing purpose (e.g., sending marketing communications where consent is required).
• Legal obligation: Processing necessary for compliance with a legal obligation to which we are subject.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: With trusted third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, marketing assistance, and IT services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Compliance: When required by law, court order, or other governmental or law enforcement authority.
• Business Transfers: In connection with a merger, sale of assets, or other business transaction involving Azzurra Sportiva, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have rights regarding your personal data. These rights may include:

• The right to access: You have the right to request a copy of the personal data we hold about you.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
• The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Data Security

We have implemented appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Cookies

Our site uses cookies and similar tracking technologies to enhance your user experience, analyse site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our site may contain links to third-party websites that are not operated by us. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.

Contact Us

For questions about this privacy policy or to exercise your data protection rights, please contact us by post at the following address:

Azzurra Sportiva
48 Via Giacomo Doria
Piano 2
Genoa, Liguria, 16122
Italy